Account Summary

View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment

Ways to Pay Your Bill Equalized Payment Plan Pre-authorized Payment Plan Paperless Billing

Payment Assistance

Payment Arrangements Report Late Payment Payment Assistance Resources

Knowledge is Power

Why energy bills rise in winter Understanding your energy usage What you can do to lower your bill: Small changes can add up How your heating system affects your bill Smart Meter Insights Programs and support Energy Education

Report an Outage

Current Outages

Future Planned Outages

Planned Outage Text Alerts

During an Outage

How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation

Generators Generator Safety Outages and Weather

Water Heater Service

For Your Home For Your Business Water Quality Water Heater Maintenance Terms and Conditions

Lighting Service

For Your Home For Your Business About Our Lights Terms and Conditions Service Requests

Tree Maintenance

Why How Your Trees Requesting Tree Maintenance

Electric Vehicles

Benefits of EVs Choose your EV Charge your EV Electric Vehicle Home Charger Package Charging Rebates for Business

SureConnect Service

Using your GenerLink™ with your generator SureConnect Service Enquiry

Net Zero Rate Program

Net Zero Rate Enquiry Form Frequently Asked Questions Terms and Conditions

Residential

Rates Building and Renovations Priority Customer Information

Moving

New Customer Checklist

Net Metering

Eligibility Requirements Get Started Apply for Net Metering Tips for hiring a solar contractor Resources FAQs

Gift Cards

Landlord Service Plan

Energy Efficiency at Home

Energy Saving Advice

Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving

Energy Efficiency for Business

ENERGY STAR® Portfolio Manager®

Events and Training

Energizing Efficiency Conference

Peak Rebate Program

My Energy Pilot

What is Peak Demand?

Building Tomorrow's Grid

Smart Grid and Cybersecurity Third Party Resources

Smart Meters

Meter Choice What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said

Smart Grid Atlantic

Shediac Smart Energy Community Project

Conservation Voltage Reduction Project

Siemens Partnership

News & Media Centre

Contacts News Blog

Accountability & Reports

Accountability Plans Annual and Quarterly Reports

Regulatory

EUB General Rate Application Nuclear Advanced Metering Infrastructure Rate Design Variance Account Recovery Filing

Our Business

Customer Service Generation Nuclear Transmission & System Operator

Projects

Belledune Clean Fuel Project Mactaquac Project Milltown Decommissioning NB / NS Interprovincial Transmission Line Project Pilot Projects Rusagonis Switching Station Renewables Integration Grid Security (RIGS) Project Saint John Corridor Project Static Synchronous Compensator (STATCOM)

Who We Are

Our Management Team Board of Directors 25 Year Club

In the Community

First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station

Learning

Discovery Station Learn About Electricity Teacher's Information

History